What is Auracle's return policy?

At Auracle Scents, we're committed to delivering a fragrant experience that enchants and inspires you. While we don't offer traditional refunds or returns, we stand behind our products and your satisfaction is our utmost priority. Here's our engaging return and refund policy:

1. 100% Satisfaction Guarantee: Not 100% satisfied with your purchase? We understand, and we're here to help you discover the perfect scent. Contact our friendly customer support team at Contact@AuracleScents.com within 14 days of your order's arrival. Once processed, Create a “Discovery Kit” (6 samples) of your liking, and we'll ship them right to your doorstep. Explore the kit and see what fragrance is right for you. Along with the Discovery Kit, you'll receive an exclusive 10% discount code for your next purchase. It's our token of appreciation for your trust in us.

What if my bottle break upon Arrival ?

2. Broken Bottles Exception: We meticulously pack our fragrances, but sometimes accidents happen. If you receive a broken bottle, don't fret. Capture a clear photo of the damaged bottle alongside your order number, and send it to Contact@AuracleScents.com within 3 days of the order's arrival. We'll provide you with a full refund in the form of store credit, ensuring your experience is seamless and enjoyable.

Product After 7 days Of Delivery Return Can not accepted.

Who is eligible for a refund?

Our return/refund policy applies exclusively to 30ml and 50ml purchases, as we want to ensure that you're delighted with your choice in fragrance. However, any broken 10ml bottles will be replaced with the same 10ml fragrance shipping included.

We Are Here to Assist!!

At Auracle Scents, we're passionate about the world of scent. Our team is ready to assist you in discovering the perfect fragrance to match your unique style and personality. If you have any questions or require support, please reach out to our dedicated customer service team at Contact@AuracleScent.com

Thank you for being a part of the Auracle Scents community. We're here to make your fragrance journey unforgettable.